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NORTHEAST CONTROLS SERVICE AND SUPPORT AREA


 

Northeast Controls provides service and support to our customers in Upstate New York, Western Massachusetts, and Southern Vermont.

 

Northeast Controls Territory Map

 

 

Your Area Not Shown? Click Here

 

CONTACT NORTHEAST CONTROLS


 

Northeast Controls’ offices are open from 8 am - 5 pm, Eastern Standard Time, Monday - Friday. We are closed on weekends, holidays, and during lunch from 12 pm - 1 pm EST. During normal business hours, please call our Main Office Number at (518)-664-6600.

 

For Emergency After-Hours Support

(Emergency Service Fees May Apply)


For customers located in Northeast Controls’ geographic territory, we offer Emergency/After Hours Service and Support, 24/7, by calling us at:

(518)-292-0356
(for customers located in Upstate NY, Eastern NY, Central NY, W Mass or S Vermont)

or

(888)-393-8284

(for customers located in Western NY)

This Emergency/After Hours Support Service is available after 5pm EST on weekdays, and after 5pm EST on Fridays through 8am EST on Monday, and on holidays. Emergency Service Fees May Apply.


Your call will be handled by an experienced and certified Northeast Controls’ Field Service Engineer that can check inventory or resource availability and get you the parts or service you need to assist you in those emergency situations.

 

Emergency After Hours Support can include Control Valve Support and Service (includes access to Fisher OEM parts, Fisher Control Valve Assemblies, and Fisher Control Valve Repair Services) as well as Control System Support and Service (includes access to DeltaV and PROVOX components, DeltaV and PROVOX Hardware Troubleshooting, DeltaV and PROVOX Networking Services, and Configuration Support. Service Fees may apply for your Emergency/After Hours Support Needs.

If you are located outside of Northeast Controls’ territory, but need Emergency/After Hours Assistance, please click here for a geographic map of Emerson Process Management Local Business Partners with representative coverage in other areas of North America.

 

Name Position Phone
Administration & Management
Kylie Bissell Accountant (518) 664-0233
Arthur Brearton LAN Adminstrator (518) 664-0215
Bill Endres Warehouse Assembler (518) 664-0257
Brian Deucker CAD Technician (518) 664-0231
Brian Hotaling Warehouse Assembler (518) 664-0202
Dan Shea Vice President (518) 664-0228
David Pellington Services Manager (518) 664-0216
David Rizzo President (518) 664-6600
Eric Papura Warehouse Assembler (518) 664-0220
Erica Johnson Assistant Controller (518) 664-0247
Jacklynn Hubert Administrative Associate (518) 664-0200
Jeff Race Warehouse Assembler (518) 664-0256
Joe Robison Production Associate (518) 664-0252
Joy Mitchell Accountant (518) 664-0234
Susan Johnson Chief Financial Officer & Treasurer (518) 664-0230
Sales
Amy Cresho Sales Associate (518) 664-0239
Bill McClure Inside Sales Engineer, Valves/Regulators (716) 831-3673
Bert Cappellini Inside Sales Supervisor, Valves/Regulators (716) 831-3683
Brian Wagner Account Manager, Control Systems (518) 664-0241 or (518) 469-3097
Dan Barkevich Inside Sales Manager (518) 664-0236
Dan Hagen Inside Sales Engineer, Valves/Regulators (518) 664-0221
Dan Shea Vice President (518) 664-0228
Dave Kostick Account Manager, Control Systems (716) 831-3675
Dave Zoladz Account Manager, Valves/Regulators (716) 831-3688
Dmitri Krugovykh Account Manager, Machinery Health Management (518) 664-0212 or (518) 469-8025
Don Pangrazio Inside Sales Engineer , Valves/Regulators (716) 831-3680
Eric Sanborn Account Manager, Valves/Regulators (518) 664-0242 or (518) 376-3350
Gerry Monast Account Manager, Valves/Regulators (518) 664-0204 or (518) 376-8248
Jayne Architzel Sales Associate (518) 664-0244
Jill Lacque Sales Associate (518) 664-0238
Joe Cosentino Inside Sales Engineer, Valves/Regulators (716) 831-3681
Margaret Catellier Inside Sales, Parts Valves/Regulators (518) 664-0211
Michael Leeson Systems Inside Sales Representative (518) 664-0223
Michelle Cotter Project Administrator (518) 664-0229
Pamela Phelps Sales Associate (518) 664-0214
Patricia Fisher Sales Associate (518) 664-0224
Rob Krais Inside Sales Engineer, Valves/Regulators (716) 831-3682
Ross Perkins Account Manager, Valves/Regulators (315) 317-0410
Ryan Dunnigan Inside Sales Engineer, Valves/Regulators (518) 664-0210
Todd Rice Account Manager, Valves/Regulators (716) 831-3674 or (716) 570-1472
Vincent Tai Application Engineer, Valves/Regulators (518) 664-0203
Zack Berggren Inside Sales Designer (518) 664-0245
Services
David Pellington Services Manager (518) 664-0216
Doran Gast Project Manager (518) 664-0218
Greg Frederick Systems Engineer (518) 664-0232
Jeff Classen Systems Engineer (518) 664-0237
John Tremblay Field Service Engineer (518) 664-0207 or (518) 376-2294
Paul Pechulis Systems Engineer (585) 214-8480
Tony Nasca Field Service Engineer (585) 214-8478 or (585) 202-8414
Wayne Blaauboer Field Service Supervisor (518) 664-0217 or (518) 376-2292
 
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