Contact Us



Northeast Controls provides service and support to our customers in Upstate New York, Western Massachusetts, and Southern Vermont.


Northeast Controls Territory Map



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Northeast Controls’ offices are open from 8 am - 5 pm, Eastern Standard Time, Monday - Friday. We are closed on weekends, holidays, and during lunch from 12 pm - 1 pm EST. During normal business hours, please call our Main Office Number at (518)-664-6600.


For Emergency After-Hours Support

(Emergency Service Fees May Apply)

For customers located in Northeast Controls’ geographic territory, we offer Emergency/After Hours Service and Support, 24/7, by calling us at:

(for customers located in Upstate NY, Eastern NY, Central NY, W Mass or S Vermont)



(for customers located in Western NY)

This Emergency/After Hours Support Service is available after 5pm EST on weekdays, and after 5pm EST on Fridays through 8am EST on Monday, and on holidays. Emergency Service Fees May Apply.

Your call will be handled by an experienced and certified Northeast Controls’ Field Service Engineer that can check inventory or resource availability and get you the parts or service you need to assist you in those emergency situations.


Emergency After Hours Support can include Control Valve Support and Service (includes access to Fisher OEM parts, Fisher Control Valve Assemblies, and Fisher Control Valve Repair Services) as well as Control System Support and Service (includes access to DeltaV and PROVOX components, DeltaV and PROVOX Hardware Troubleshooting, DeltaV and PROVOX Networking Services, and Configuration Support. Service Fees may apply for your Emergency/After Hours Support Needs.

If you are located outside of Northeast Controls’ territory, but need Emergency/After Hours Assistance, please click here for a geographic map of Emerson Process Management Local Business Partners with representative coverage in other areas of North America.


Name Position Phone
Administration & Management
Arthur Brearton LAN Adminstrator (518) 664-0215
Bill Endres Warehouse Assembler (518) 664-0257
Dan Shea Vice President (518) 664-0228
David Pellington Services Manager (518) 664-0216
David Rizzo President (518) 664-6600
Eric Papura Warehouse Assembler (518) 664-0220
Erica Johnson Assistant Controller (518) 664-0247
Holly Robinson Accountant (518) 664-0233
Jeff Race Warehouse Assembler (518) 664-0256
Joe Robison Production Associate (518) 664-0252
Joy Mitchell Accountant (518) 664-0234
Marsha Campbell Administrative Associate (518) 664-0200
Susan Johnson Chief Financial Officer & Treasurer (518) 664-0230
Alissa Peterson Inside Sales Engineer (518) 664-0235
Amy Cresho Sales Associate (518) 664-0239
Bert Cappellini Inside Sales Supervisor, Valves/Regulators (716) 831-3683
Bob Cornute Sales Associate Supervisor (518) 664-0224
Conor Murphy Inside Sales Engineer, Valves/ Regulators (518) 664-0218
Dan Barkevich Inside Sales Manager (518) 664-0236
Dan Hagen Inside Sales Engineer, Valves/Regulators (518) 664-0221
Dan Shea Vice President (518) 664-0228
Dave Zoladz Account Manager, Valves/Regulators (716) 831-3688
Dmitri Krugovykh Account Manager, Machinery Health Management (518) 664-0212 or (518) 469-8025
Don Pangrazio Inside Sales Engineer , Valves/Regulators (716) 831-3680
Eric Sanborn Account Manager, Valves/Regulators (518) 664-0242 or (518) 376-3350
Geoffrey Campbell Inside Sales Engineer (518) 664-0222
Gerry Monast Account Manager, Valves/Regulators (518) 664-0204 or (518) 376-8248
Jayne Architzel Sales Associate (518) 664-0244
Jeffrey Waterhouse Inside Sales Engineer, Valves/Regulators (518) 664-0248
Jill Lacque Sales Associate (518) 664-0238
Joe Cosentino Inside Sales Engineer, Valves/Regulators (716) 831-3681
Kim Vincent Sales Associate (518) 836-0444
Liz Parker Project Manager (518) 664-0213
Margaret Catellier Inside Sales, Parts Valves/Regulators (518) 664-0211
Michael Leeson Systems Inside Sales Representative (518) 664-0223
Michelle Cotter Project Administrator (518) 664-0229
Pamela Phelps Sales Associate (518) 664-0214
Rob Krais Inside Sales Engineer, Valves/Regulators (716) 831-3682
Ross Perkins Account Manager, Valves/Regulators (315) 317-0410
Todd Rice Account Manager, Valves/Regulators (716) 831-3674 or (716) 570-1472
Vincent Tai Application Engineer, Valves/Regulators (518) 664-0203
David Pellington Services Manager (518) 664-0216
Greg Frederick Systems Engineer (518) 664-0232
Jeff Classen Systems Engineer (518) 664-0237
John Tremblay Field Service Engineer (518) 664-0207 or (518) 376-2294
Paul Pechulis Systems Engineer (585) 214-8480
Tony Nasca Field Service Engineer (585) 214-8478 or (585) 202-8414
Wayne Blaauboer Field Service Supervisor (518) 664-0217 or (518) 376-2292
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